Serial entrepreneur Tim Jordan has bought six businesses, started three more, and sold five of them—most in the service space. In this episode, he shares how he went from a 21-year-old buying a small window tint shop to leading 100+ employees at Palmer Flowers and now building Service Catalyst, a national peer community for service-based business owners.

Tim breaks down how he uses systems, scorecards, and culture to get himself out of day-to-day chaos and into true ownership—while staying intentionally accessible to help other entrepreneurs win. If you’re growing a service business and feeling stuck, this conversation will feel uncomfortably relatable in the best way.

🔹 Why Tim bought his first business at 21 (and how an early banker took a chance on him)
🔹 The systems shift that took him from “doer” to “leader” at 100+ employees
🔹 How one beer with a stranger (Michael from NOCO Pet Doors) sparked Service Catalyst
🔹 What early-stage service owners really need: community, scorecards, and clear next steps
🔹 Tim’s networking philosophy: show up helpful, energetic, and insightful—without expecting a return
🔹 How he sees Northern Colorado as a “big small town” and why that matters for relationships

Guest Recommends (Connections Tim Highlights)

🔹 Michael Weant – NOCO Pet Doors (service entrepreneur Tim mentored from early stages)
🔹 Spiro Palmer – Palmer Flowers (foundational Northern Colorado business leader)
🔹 Chris Burns – Bank of Colorado (commercial banker who backed Tim’s first acquisition)

Join Our In-Person Events
Want to meet guests like Tim and other Northern Colorado business owners in person?
🔹 Check out our upcoming networking events:
https://www.eventbrite.com/cc/nia-next-level-networking-3697909

About Connections That Matter

Connections That Matter highlights Northern Colorado’s best networkers and the real relationships behind their success—so you can learn how to build a referral-driven business, one conversation at a time.

Timestamps

0:00 – Why running a business is lonely (and why community matters)
0:51 – Tim’s journey: 9 businesses, 5 exits, and a flower shop powerhouse
3:30 – Getting people to believe in you: banks, sellers, and key advocates
4:26 – Giving value first as Tim’s core networking strategy
7:10 – Going from “doer” to leader: systems, SOPs, and empowering a team
9:02 – The Michael Went story and the birth of Service Catalyst
10:15 – Why community trumps courses for early-stage service owners
13:38 – Cross-selling, upselling, and building real revenue levers
19:47 – Breaking goals into weekly scorecards (and why most owners don’t)
22:33 – Intentional, targeted networking vs. random events
25:08 – Staying accessible even after success
29:18 – Northern Colorado as a “big small town” and how that shapes business